ChemDoodle will check for official iChemLabs updates and will automatically update to the latest available version for you if you allow it to do so.
To check for updates, just click the Check For Updates menu item in the Help menu. If no update is available, you will see a confirmation message stating that your copy of ChemDoodle is up to date. If there is an update available, you will see an Update Available window appear listing all the changes introduced by the update. Just click the Update button to proceed. ChemDoodle will close to perform the update, so make sure to save your files before continuing.
NOTE: You must have administrator privileges to update ChemDoodle. If you see a message stating that you cannot update because you do not have the necessary permissions, please double check that you ran ChemDoodle as administrator (on Windows for instance) or contact your system administrator to help you.
The auto-updater will then open. It will download the latest ChemDoodle updates, verify the contents with our server, and then proceed to update ChemDoodle. It may take several minutes to complete. After the updater completes, it will notify you that it is ready and that ChemDoodle will be reopened. Just click the Ok button to close the updater and continue. Your version of ChemDoodle has now been updated. Enjoy!
A system administrator (or yourself if you control the computer) should update ChemDoodle. In some cases, administrator privileges will have been set up to block normal users from changing the application. These permissions should be granted during an update.
A common issue on Windows Vista/7+ is to enable administrator privileges for ChemDoodle to update. If ChemDoodle states that you do not have the necessary administrator privileges on these platforms, perform the following steps:
- Exit ChemDoodle.
- Locate the ChemDoodle icon (shortcut or actual application).
- Right-click on the icon and select Run as administrator.
- Accept the security request. You will then be able to update ChemDoodle.
If this process does not work, you will need to consult with a system administrator to update ChemDoodle.
If all else fails, it is necessary to manually update ChemDoodle. Just uninstall ChemDoodle, and then reinstall ChemDoodle from the latest download links. Uninstallation does not deactivate ChemDoodle, so you will be able to run the updated version without having to reactivate.